DESIGN AND IMPLEMENTATION OF AI-DRIVEN CHATBOT SYSTEMS FOR INTELLIGENT CUSTOMER SUPPORT. International Journal of Artificial Intelligence and machine learning in Engineering, [S. l.], v. 1, n. 4, p. 19–24, 2024. Disponível em: https://ijaimle.com/journal/index.php/ijaimle/article/view/13. Acesso em: 20 oct. 2026.